Don’t Fall for Package Delivery Notification Scam

Jae Herron, a Valley homeowner says she recently found a notice on her front door, implying she had missed a delivery. Like a lot of consumers, Herron likes to shop and buy online. She says getting packages dropped off at her home happens fairly frequently. So, when she came out of her front door and found a notice saying, "Sorry we missed you" from a company called "Valley Delivery," it got her attention.

But when she called the number on the notice and that's when felt something wasn't quite right. They proceeded to ask her for her date of birth and she said no. Herron says she then grew even more suspicious as the representative kept asking more personal questions, so she hung up and reported the fraud. According to the Better Business Bureau, a company by a similar name, Nu Home Promotions, was told to "modify misleading advertising practices.” Herron says she’s not surprised and wants others to be aware.

This isn’t the first time this package delivery notification scam has happened in the Valley. Earlier this year, Dave Sollis, a homeowner in Surprise said fake delivery people had been hounding him from the same company that's not actually delivering packages, but rather delivery notices aimed at data mining, according to the company's fine print. Sollis said a fake delivery man visited his home at around 5 a.m. one day, leaving a fake delivery notice. Sollis looked up Valley Delivery online and decided it wasn't a legitimate delivery company.

Valley Delivery has done business under several different names. They have a bad record with the Better Business Bureau and have been the target of past investigations looking into their shady marketing practices. 

The Better Business Bureau warns that scammers often impersonate well-known shippers or steal the identities of popular retailers to appear more legitimate. If you really did miss a delivery, the driver will leave a ticket at your door to arrange for a later delivery or for you to pick up the package. If you or someone you know has been a victim of delivery notice fraud please report the incident to the Attorney General, Better Business Bureau or contact the local, state or Federal regulators most likely to have answers to your questions here.

Melissa Dierks

The Regal Team of RE/MAX Professionals

7111 W Bell Road, Suite 101

Glendale, AZ 85308

(623) 229-0154

www.theregalteam.com

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